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CUSTOMER EXPERIENCE AUDIT

Find out where your website is losing trust, attention or enquiries.

A fixed price expert review of how well your website works for the people visiting it.

Every website has opportunities to improve, but it isn't always obvious where to focus first. This audit helps you understand how real visitors experience your website, identify what's getting in their way, and prioritise the improvements most likely to have the greatest impact before investing in design or development.

WHAT WE REVIEW

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First impression

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Customer journey

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Trust & credibility

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Content usefulness

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Conversion paths

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Analytics insights

THE PROCESS

1

Short intake

2

Customer experience analysis

3

Findings report

4

Findings review

WHAT YOU GET

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    A clear outside view of your website experience

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    A prioritised list of improvements

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    Quick wins you can act on immediately

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    Recommendations for bigger opportunities

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    Evidence of where trust, engagement, or conversions are lost

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    Confidence before you invest in design, content, or development

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    Findings review call included

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FIXED PRICE

£1,950

+VAT

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TYPICAL TIMESCALE

7 - 10

working days

Book your customer experience audit