Design that connects and converts.
Your platform is complex; your interface shouldn’t be. You see and test your design as a clickable prototype with real users before anyone writes production code.
Complexity gets in the way.
Problem statement
Your customers abandon bookings, enquiries and orders when the steps confuse them. Your staff avoid the internal tools they’re meant to use.
- 1
Too many steps
Simple tasks take too long, so people drop out.
- 2
Inconsistent screens
Each section has its own look and behaviour.
- 3
Lost in the build
The site that launched doesn’t match the design you signed off.
- 4
Costly rework
You find the problems after launch, when they cost most to fix.
Test before you build.
Research with your users shapes the design. Clickable prototypes let you decide on evidence rather than opinion.
- 1
Research
Understand your users, goals, data and the tasks that matter most.
- 2
Prototype
Click through the design and gather real feedback within days.
- 3
Test
Check it with users and stakeholders against your business goals.
- 4
Systemise
Turn it into a design system that stays consistent as your platform grows.
Design that converts.
- 600%
- faster event management for Phoenix Arts
- 50+
- design components that combine into thousands of layouts
- 97%
- average Google audit score across performance, accessibility, best practice and SEO
Designed for the people who use them.
From a trade ordering platform to a product launch, each of these websites was designed around what its visitors came to do. Open one to see the problem, the design and what changed.
- The problem
- An old website that made events hard to promote, with security issues and slow event admin.
- The solution
- A new Drupal site that pulls events from TicketSource, with over 50 design components for editors.
- The outcome
- Event management 600% faster, and fewer steps to book a ticket.
“Pivale solved our user experience issues, reduced the number of steps to book tickets; utilising our ticket provider's API to ensure information is automatically pulled through to the website increasing box office efficiency.”
Design & Marketing Controller, Phoenix Arts
Need this kind of help?
Are your users getting lost? Let’s design something they enjoy using.