---
title: "Portals & intranets"
description: "Custom systems that support daily operations."
url: https://www.pivale.co/solutions/portals-intranets/
publisher: Pivale (https://www.pivale.co)
---

# Portals & intranets

Your staff, suppliers and customers lose hours to scattered files and email chains. A secure Drupal portal gives each of them one place to find information and get work done.

| | |
|---|---|
| Best for | Staff intranets, supplier and customer portals |
| Built on | Drupal |
| Connects to | HR platforms, CRM and ERP |
| Access | Role-based, with full audit trails |

## The problem: Disconnected systems drain productivity.

Your teams hunt for documents across shared drives, chase approvals by email and copy data into spreadsheets to report on it.

- **Too many versions:** Policies, assets and records sit across drives and inboxes in several versions, so your teams can’t tell which copy is current.
- **Workflows run by email:** Staff chase forms, approvals and follow-ups by hand.
- **One level of access:** Users see all of it, or none of what they need.
- **Reports built by hand:** Someone exports to Excel each time you need numbers.

## How we help: Designed around your people.

You show us how information and work move through your organisation. We design the portal around how your teams work, with the right access for each role.

1. **Workshops:** Agree the users, roles, permissions and workflows that matter.
2. **Prototype:** Test the key tasks with real users before anyone builds them.
3. **Build & migrate:** Develop the portal and move your content and data across, with version control on your documents.
4. **Roll out:** Launch in phases and improve it as people start using it.

## What changes: One place to work.

- **1** source of truth for documents, data and updates, with past versions kept and the current one marked
- **Live** dashboards in place of spreadsheet exports
- **0** per-seat licence fees, because Drupal is open source

## Proof

M&S: Not just any supplier platform The problem: M&S Food Technical Centre had to replace the older system behind their work with suppliers and auditors. The solution: M&S Connect: documents, audits, benchmarking and reporting in one web platform. The outcome: Thousands of users across M&S teams, auditors and suppliers, and extended for nearly ten years. Read the case study: https://www.pivale.co/work/marks-and-spencer

> Connect has been a great success. It is software that is intuitive with clear codes of practice, and it affords us better management of our contact lists with clarity on when updates take place as emails go directly to suppliers.

— Claire Hughes, Head of Central Technology, M&S

## Related

- [PIM & DAM](https://www.pivale.co/solutions/pim-dam): Product information and assets, managed.
- [Web app development](https://www.pivale.co/services/web-apps): When off-the-shelf doesn’t cut it.
- [Integrations](https://www.pivale.co/services/integrations): CRM, ERP and DAM connections you can trust.

Are your teams working around your systems? Let’s talk about a portal that works for them.

---

Source: https://www.pivale.co/solutions/portals-intranets/. Pivale is a UK digital consultancy. Book a 30-minute call at https://www.pivale.co/contact/ or email hello@pivale.co.