---
title: "Integrations"
description: "CRM, ERP and DAM connections you can trust."
url: https://www.pivale.co/services/integrations/
publisher: Pivale (https://www.pivale.co)
---

# Integrations

Connect your CRM, ERP, PIM, DAM and bespoke platforms so data flows between them. If an API fails, you see the problem and keep the data.

| | |
|---|---|
| Connects | ERP, CRM, PIM, DAM, payments and analytics |
| Built with | Retries, fallbacks, monitoring and alerts |
| Timescale | From a few weeks to phased programmes |
| Including | Legacy and bespoke systems |

## The problem: Silos and rekeying.

If your systems don’t connect, your people become the integration. They copy data between tools, chase errors and hear about failures from customers.

- **Manual rekeying:** Staff type orders, stock and contacts in twice.
- **Silent failures:** An API goes down and your team finds out when the data is wrong.
- **Conflicting data:** Each system holds a different version of the truth.
- **Fragile connections:** Your team avoids touching integrations in case they break.

## How we help: Plan for failure.

APIs fail, services go offline and data arrives late. We build your integrations with queues, retries, fallbacks, monitoring and clear recovery paths.

1. **Map:** Agree your architecture, business rules and where each piece of data lives.
2. **Design:** Plan queue-based requests, error handling and one source of truth.
3. **Build & test:** Add tests, alerts and a dashboard that shows successes and failures.
4. **Monitor:** Spot problems fast so you don’t lose data when something goes wrong.

## What changes: Joined-up systems you can rely on.

- **Live** stock levels and order status for Drainfast, straight from their ERP
- **1** source of truth in place of competing copies
- **Fewer** hidden failures and less operational risk

## Proof

Drainfast: Orders that flow to the ERP The problem: Drainfast wanted to grow online and win new, larger trade accounts, with ordering that worked from their own customised ERP. The solution: A Drupal Commerce store built around the ERP, with live stock, customer pricing and trade ordering tools. The outcome: 1,000+ new trade customers and 3,000+ new customers in total, with more profit and a bigger market share. Read the case study: https://www.pivale.co/work/drainfast

Virtus Health: Twelve sites, one family The problem: Fertility clinic websites in Europe, Australia and Singapore, each built and hosted its own way. The solution: One Drupal multisite platform with a shared pattern library, so each clinic keeps their own brand. The outcome: 12 consistent websites, the first seven built for half the cost of building them separately. Read the case study: https://www.pivale.co/work/virtus-health

Royal Collection Trust: The royal treatment The problem: The Trust needed to present a vast collection, with clearer navigation and more control for their editors. The solution: A custom Drupal site with a filterable collection, role-based editing and on-brand landing page templates. The outcome: Praised at launch for its design, user experience and speed, with more than 300,000 collection items to browse and filter. Read the case study: https://www.pivale.co/work/royal-collection-trust

## Related

- [Ecommerce](https://www.pivale.co/solutions/ecommerce): B2B and B2C commerce built around your business.
- [PIM & DAM](https://www.pivale.co/solutions/pim-dam): Product information and assets, managed.
- [Drupal development](https://www.pivale.co/services/drupal): Content management for ambitious enterprises.
- [Web app development](https://www.pivale.co/services/web-apps): When off-the-shelf doesn’t cut it.
- [Audits & discovery](https://www.pivale.co/services/audits): Customer experience and website systems audits.

Is your data stuck between systems? Let’s connect it.

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Source: https://www.pivale.co/services/integrations/. Pivale is a UK digital consultancy. Book a 30-minute call at https://www.pivale.co/contact/ or email hello@pivale.co.