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 #  CUSTOMER EXPERIENCE AUDIT 

**Find out where your website is losing trust, attention or enquiries.**

A fixed price expert review of how well your website works for the people visiting it.

 

 

 

 

Every website has opportunities to improve, but it isn't always obvious where to focus first. This audit helps you understand how real visitors experience your website, identify what's getting in their way, and prioritise the improvements most likely to have the greatest impact before investing in design or development.

 

 

 

##  WHAT WE REVIEW 

  Eye.svg  

###  First impression 

 

  Phone, mobile, person, user, journey.svg  

###  Customer journey 

 

  Man with hair, faceless, suit, with shield and checkmark.svg  

###  Trust & credibility 

 

  Wireframe, UI, UX, mockup, workflow, flow, layout, copy, media, side.svg  

###  Content usefulness 

 

  Target, flag, dark.svg  

###  Conversion paths 

 

  Man, stick, next to presentation with graph, trending up.svg  

###  Analytics insights 

 

 

 

##  THE PROCESS 

 1###  Short intake 

 

 2###  Customer experience analysis 

 

 3###  Findings report 

 

 4###  Findings review 

 

 

 

##  WHAT YOU GET 

  - Checkmark.svg  
    
    A clear outside view of your website experience
- Checkmark.svg  
    
    A prioritised list of improvements
- Checkmark.svg  
    
    Quick wins you can act on immediately
- Checkmark.svg  
    
    Recommendations for bigger opportunities
- Checkmark.svg  
    
    Evidence of where trust, engagement, or conversions are lost
- Checkmark.svg  
    
    Confidence before you invest in design, content, or development
- Checkmark.svg  
    
    Findings review call included
 


 

 

 

   Price tag with a pound symbol  

###  FIXED PRICE 

£1,950

+VAT

 

 

  Clock, time, detailed.svg  

###  TYPICAL TIMESCALE 

7 - 10

working days

 

 

 

 [ Book your customer experience audit  ](https://calendly.com/pivale/30min)